MOTAC Licensed Operator
What MOTAC Licensing Means for You
MOTAC — the Ministry of Tourism, Arts and Culture Malaysia — licenses and regulates tourism transport operators in the country. Any company offering car rental with driver services to tourists must hold a valid MOTAC license. This is a legal requirement, not a voluntary certification.
JeyRey Transportation holds an active MOTAC license, which means we have been vetted by the Malaysian government, carry the required insurance coverage, maintain our vehicles to mandated standards, and employ drivers who have passed background checks.
When you book with a MOTAC-licensed operator, you are protected. When you book with an unlicensed one, you are not.
MOTAC Licensed
Ministry of Tourism, Arts and Culture Malaysia
RadSentric Sdn Bhd trading as JeyRey Transportation
MOTAC License Requirements
Government-Vetted Company
To obtain a MOTAC license, the company must be a registered Malaysian business with proper documentation, tax compliance, and a physical business address. Fly-by-night operators cannot pass this vetting.
Comprehensive Vehicle Insurance
All vehicles used for licensed tourism transport must carry comprehensive insurance that covers passengers. If something happens during your trip, you are protected. Unlicensed operators may have no insurance or only third-party coverage.
Vehicle Safety Standards
Vehicles must be maintained to MOTAC's safety standards — roadworthy condition, regular servicing, proper tyres, functioning safety equipment. Licensed operators cannot cut corners on maintenance.
Driver Background Checks
Drivers employed by licensed operators undergo background screening. They must hold valid driving licenses for the vehicle class they operate and meet age and experience requirements set by MOTAC.
Accountability Channel
If you have a complaint or dispute with a licensed operator, you have a formal channel to escalate — MOTAC itself. The ministry can investigate, mediate, and take action against operators who violate their license conditions.
Transparent Pricing
Licensed operators must maintain transparent pricing practices. The price quoted is the price charged — no hidden fees, no post-trip surcharges, no bait-and-switch tactics.
Why It Matters
Verify Before You Book
Ask for the License Number
Any legitimate MOTAC-licensed operator will provide their license number without hesitation. If they cannot or will not produce it, walk away.
Check with MOTAC
You can verify a company's MOTAC license status through the ministry's official channels. Do not rely on a company simply claiming to be licensed.
Look for the Sticker
Licensed tourism vehicles should display a MOTAC identification sticker. Check the vehicle when you board — it is one more confirmation that you are travelling with a legitimate operator.